Marriage Equality Now

This could be the opportunity of a lifetime, not just for same sex couples, but for all citizens of New Jersey who believe in the civil rights of every individual regardless of race, color, religion or sexual orientation.  I don’t care whether you call it gay marriage, …

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"That's Not What I Meant!"

I was recently in a local bookstore and came across one of my favorite communication books entitled, “That’s Not What I Meant!”, written by Deborah Tannen.

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What's Your Team's "Pulse"?

“Normally, I’m a guy that really has the pulse of his team…I don’t think I had the pulse of our team the way I [have] in the past.

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New Year's Mailbag

It’s the first day of the New Year, so what better time to empty out the mailbag and share what our readers had to say about my recent column regarding the ability (or inability) of leaders to learn compassion and empathy.   Arlyce from Montclair wrote; “I believ …

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Looking Through A Keyhole

Every once in a while you meet someone who helps put things in perspective by communicating in a positive, upbeat and inspirational manner.

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Bob Ross: The Soothing Communicator

If you’ve been watching television over the last 20 to 30 years, you’ve seen Bob Ross on PBS.  You may not be sure what his name is, but he’s very recognizable.  Bob Ross is that guy with the big afro and the blank canvas that, within 26 minutes, he wo …

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Fundraising Communication 101

Raising money is never easy, but it’s particularly difficult in these challenging economic times. Some people raise money professionally (something I’ve been doing for public broadcasting for over 20 years) while others do it for their local charity.

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Natural Born Leader?

I was talking recently to my friend Patrick Dunican about the subject of leadership, and whether you can teach or coach certain critical aspects of leadership, including the ability to be compassionate and caring.

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New Jersey Ban on Syringe Sale Must End…Now

In New Jersey we like to think of ourselves as a state with progressive public policies.  This is particularly true when it comes to the delivery of healthcare to citizens who are most vulnerable and in need of government intervention.  E.g., NJ FamilyCare, which provid …

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Communication Mailbag

It’s time to empty the communication mailbag. We have feedback on recent columns dealing with everything from the Penn State controversy to poor customer service.

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At 80…Regis Still Connects

After a half-century being a fixture on our television screens, at the ripe young age of 80 Regis Philbin is stepping down from his regular morning gig on ABC.  What’s amazing is that Regis has been successfully connecting and communicating with audiences of all ages f …

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Paterno Fumbles in Moment of Truth

On every level, the Penn State / Joe Paterno fiasco demonstrates everything that leadership shouldn’t be and how NOT to handle a crisis.  The irony here is that now former Penn State football coach Joe Paterno was viewed for decades as one of the greatest leaders of yo …

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Power Outage Offers Powerful Communication Lessons

Like hundreds of thousands of New Jersey residents, our family was without power for four days this past week.  And when the power did come on, the heat wasn’t working.  I’m not complaining, because some of our fellow New Jerseyans still don’t have pow …

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Can We Handle the Truth?

One of the keys to being a successful manager is communicating in a direct, candid and constructive fashion with your people regarding their performance.  Historically, so-called “performance reviews” have not achieved this objective.  Too often, these revie …

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Growing Your Leadership Library

In the world of business, really strong leaders never stop learning or stop looking for new ways of looking at old and new problems.  One of those leaders whose business library is particularly impressive is Marc Mackin, president of LAPP Holding North America, part of the w …

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BlackBerry Not Working…Now What?

Like millions of professionals, I have a BlackBerry.  I rely on it and, some might argue, I am addicted to it.  But whether it is an iPhone, BlackBerry or other smartphone device, clearly the way we have come to communicate is largely dominated by technology.   So  …

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Steve Jobs: Great Inventor…Greater Communicator

Apple CEO Steve Jobs didn’t just change the world of business, he changed the world.  He changed the way we communicate, share information and interact with each other.  He was a technological genius, an innovator and a tough and demanding CEO, but he was also one …

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Christie Stays At Home

So the Christie watch is finally over.  The governor ultimately decided that the timing was off and that he is too much of a “Jersey guy” to run for president right now.  One can only imagine what Governor Christie had been going through over the past couple …

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Simple Communication Steps to Build Big Dividends

There are many things in the world of business that are beyond our control.

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Customer Service Feedback

Last week, I wrote about a bad customer service experience involving a conference center whose employees were less than accommodating in getting some books for a book signing I was doing into the right ballroom.  The column generated lots of feedback with individual stories  …

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Bob's Communication Problem

Recently, I had to deliver a presentation before a trade association at a hotel/conference center.  When it comes to corporate or trade events, logistics and effective communication are the keys to success.  It is essential that the host organization and the venue are c …

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Mr. Bloomberg Comes Clean…Too Late

Last week’s column explored how to communicate during a crisis, be it Hurricane Irene or a major screw up that is self-induced.  One of the tips I offered discussed mistakes being made and the need for leaders to communicate in an up front and candid fashion.  The …

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Communicating About "Irene"

When a crisis occurs—including natural disasters like Hurricane Irene—there is often debate as to how those in charge should communicate.  These questions revolve around who should be the “communicator-in-chief”, how much information should be shared, …

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Yankees Communication Strikes Out

Body language often speaks louder than words.  Consider the case of A.J.

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Feedback on Facebook

There was a lot of feedback to my recent column on the subject of Facebook. Sridhar Ramachandra from Hillsborough wrote; “Mark Zuckerberg did well for himself in starting Facebook as a social media platform.

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Steve Adubato, Ph.D.

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Steve Adubato, Ph.D., is an MSNBC.com analyst focusing on national politics and media issues.

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